At HeyCuzn, we want you to love your purchase and have a great shopping experience with us.
Made-to-Order Products
All HeyCuzn products are made to order specifically for each customer. Because of this, we do not accept returns or exchanges for:
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Incorrect size selection
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Buyer's remorse
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Change of mind
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Personal preference changes
Please review sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery.
Email us at: heycuznshop@gmail.com
To help us resolve the issue quickly, please include:
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Your order number
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A description of the issue
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Clear photos of the item received
Replacements & Resolutions
Once we review your request, we will determine the appropriate resolution. If your claim is approved, we will provide a replacement or another suitable solution at no additional cost.
Contact Us
If you have any questions regarding your order, please reach out to us at:
Email: heycuznshop@gmail.com
We appreciate your support and thank you for choosing HeyCuzn.